Introduction

Our website address is: https://chabucas.com.

Chabucas.com (“we,” “us,” “our,”, or “the site”) is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information.

Information We Collect

Personal Information We collect the following personal information:

Name and surname
Email address
Physical address
Phone number
Browser and device information
Website navigation data

User-Generated Content

Comments and associated metadata
User profile information (for registered users)
Media uploads (e.g., images)

How We Use Your Information

We use your personal information to:

Process and fulfill orders
Provide customer support
Personalize your shopping experience
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your shopping cart
Remember your login status
Provide personalized content
Analyze site traffic and user behavior

You can manage cookie preferences through your browser settings.

Third-Party Sharing

We share your information with the following third parties:

Payment processors (e.g., PayPal)
Postal and delivery services
Email marketing services
Spam detection services

These third parties have access only to the information necessary to perform their specific functions.

Data Retention

Order information: Retained for 3 years for tax and accounting purposes
Comments and reviews: Retained indefinitely
Account information: Retained until you request deletion

Your Rights

You have the right to:

Access your personal data
Request deletion of your data
Withdraw consent for data processing
Receive an export of your data
Lodge a complaint with a supervisory authority

To exercise these rights, contact us at contact@chabucas.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

Our services are not directed to individuals under the age of 13. If you are under 13 years old, you may use our website and services only with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time without prior notice. By accessing or using our website, you agree to be bound by the most current version of this Privacy Policy. It is your responsibility to review this Privacy Policy periodically for any changes. Your continued use of our website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Specific Features

13.1 Wishlist: We collect and store information about products you’ve added to your wishlist and the wishlists you’ve created. This information is accessible to our team to offer you better deals. 13.2 Cache: We use caching to improve site performance. Cache files are temporary and may be processed by QUIC.cloud services. For more information, visit https://quic.cloud/privacy-policy/.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: contact@chabucas.com

Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with these terms, please do not use our website.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Vietnam. This Privacy Policy aims to provide you with comprehensive information about how we handle your personal data. We are committed to protecting your privacy and ensuring transparency in our data practices.

Others

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. We collect information about you during the checkout process on our store.

What we also collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.